Service instead of anonymity.
And why cheap isn't always better.
It pays to keep your eyes open and be aware when buying online. This principle applies more than ever due to the growing online trade. Many online shops lure with cheap prices - but why are these prices often so low?
Of course, the following does not apply to all companies, but there are traps again and again. Cheap prices - but no transparency! Often no phone numbers are displayed under which you can call in the case of questions. Therefore, there are no extra costs for offering a service. But what to do if you have a question? Be it about the product or the delivery status. Often only the way is via e-mail communication and this can often drag on for days if you get an answer at all. Worst case scenario, there's not even this communication possibility. Only a link on the website to the most frequently asked questions and a few standardized answers. From online shops without an "About Us" link you should even more sceptical. Whoever wants to remain anonymous as a dealer could has something to hide.
Another price trap is the assortment offered. You think you have found the right product at the right price, but you don't realise that the necessary accessories needed to use the product are an extra, adding additional costs. With the right profesional advice you know right away what you are getting and exactly the costs.
We therefore attach particular importance to transparency and good service. But what do we mean by service? Not only the fulfilment of the points described above, but much more!
Large and thorough assortment.
Over 13,000 products in the store - New. Innovative. Professional. Unlike some other online stores offering wookworking equipment we don't offer every tool you might need. We prefer to specialize in some key areas. Therefore you will find the biggest and best selection of router tools and accessories anywhere on the web. Likewise with circular saws and drills.
This is very important for us, especially with such a large product selection. Our professionally trained staff many of whom are carpenters by trade, will advise you competently on the choice and application of our products. We know what a good routing cutter, drill, or a good saw blade is and we know which option is best for you. Don't hesitate to call us. We will be happy to advise you.
Secure and flexible ordering.
Safe data encrypted payment. Choose from a variety of payment methods, including purchase on invoice (Germany only!). Of course we supply worldwide, also to shops and Specialist dealers.
Fast delivery. Uncomplicated handling.
95 % of all orders made before 15:30 leave our warehouse on the same day. Should there still be a problem or you have a special request, just call.There's no bureaucratic hurdles or complicated procedures. Just give us a call and we will solve the problem and take care of your request.
SERVICE that convinces.
We may not always be the cheapest , but SERVICE is written in capital letters at sautershop!. Often spending a little more now can save you money and stress later on. This is exactly what our customers appreciate, and that's why they return to sautershop again and again.