Help & Service
Eyes open when shopping online. This principle is more important than ever due to the increasing online trade.
Many online shops lure customers with cheap prices - but why are these prices often so low?
Of course, this does not apply to all companies, but there are pitfalls. Cheap prices - but no transparency! Often, no phone numbers are provided that one could call in case of questions. This service is therefore already deducted from the price.
But what to do if you have a question? Whether it's about the product or the delivery status. Usually, the only way is through email communication, and this can often drag on for days, if you even get a response. In the worst case, there may not even be this communication option. You should stay completely away from online shops without an imprint. A seller who wants to remain anonymous usually has something to hide.
Another price trap is the offered range of products. You may have found the right product at a low price, but what happens next when you need advice, accessories, or spare parts? Again, the situation does not look good, and you often end up spending more than originally planned afterwards. Because with good advice beforehand and the necessary accessories included in the package, this would not have happened. Yes, even the contents of the package could have been manipulated and cost-cutting measures taken in advance.
We therefore place particular emphasis on transparency and good service. But what do we understand by service? Not only the fulfillment of the above points, but much more!
Wide and yet deep assortment
Over 10,000 products - New. Innovative. Professional. From router bits to saw blades, with an extremely wide selection that allows us to cover nearly every imaginable design and application.
Competent advice
Very important, especially with a large selection. Professionally trained staff will competently advise you on the selection and use of our products. We know what distinguishes a good router, drill bit, or saw blade and which option is the best for you. Do not hesitate to give us a call. We are happy to advise you.
Safe and flexible ordering
Data-encrypted payment. Choose from a variety of payment methods, including purchase on account. Of course, we deliver worldwide, including to companies and retailers.
Fast delivery and easy handling
95% of all orders leave our warehouse on the same day. If there is ever a problem or simply a concern, the motto here is also "call". No bureaucratic hurdles or complicated processes. A call is all it takes and we will solve the problem and take care of your concern.
Service that convinces
We may not always be the cheapest provider, but as a result, SERVICE At our place, quality is a top priority. This is exactly what our customers appreciate and are willing to spend a few extra euros for. See for yourself. We deliver on our promises!