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General terms and conditions

General Terms and Conditions and Customer Information

I. General terms and conditions

§ 1 Basic provisions

(1) The following terms and conditions apply to contracts that you conclude with us as the provider (sauter GmbH) via the website . Unless otherwise agreed, the inclusion of any personal data used by you shall be excluded I contradicted the terms.

(2) Consumer in the sense of the following regulations is any natural person who concludes a legal transaction for purposes which are predominantly neither can be attributed to their commercial or self-employed occupational activity. Entrepreneur is any natural or legal person or a partnership with legal capacity which is when concluding a legal transaction in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The object of the contract is the sale of goods.

We sell the goods in part or exclusively as a commission agent in our own name on behalf of third parties, i.e. for a third party as the owner of the goods. Contractual partners with all rights and obligations are regardless of us.

(2) Already with the listing of the respective product on our website, we submit to you a binding offer for the conclusion of a Contract under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows
The goods intended for purchase are stored in the "shopping cart". Via the corresponding button in the navigation bar you can call up the "shopping cart" and make changes there at any time to make a decision
After calling up the page "Checkout" and entering the personal data as well as the payment and shipping conditions, all order data is finally displayed again on the order overview page is displayed.
If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon-Payments, Sofort) as your payment method, you will either be transferred to our online shop on the Order overview page or you will first be redirected to the website of the provider of the instant payment system.
If you are forwarded to the respective instant number system, make the appropriate selection or enter your data there. Finally, you will be returned to our online shop on the Order overview page.

Before submitting your order, you have the possibility to check and change all data again (also via the "back" function of the Internet browser) or cancel the purchase.
By sending the order via the button "Order payable" you declare legally binding the acceptance of the offer, whereby the contract comes about.

(4) Your enquiries regarding the preparation of an offer are non-binding for you. We will make you a binding offer in text form (e.g. by e-mail), which you can accept within 5 days.

(5) The processing of the order and transmission of all information required in connection with the conclusion of the contract shall be carried out by e-mail to Part automated. You must therefore ensure that the e-mail address you have provided us with is correct, that the receipt of the e-mails is technically ensured and, in particular, that it is not is prevented by SPAM filters.

§ 3 Special agreements on payment methods offered

(1) Credit assessment
If we make advance payment, e.g. in the case of payment on account or direct debit, your data will be used to protect our legitimate interests for the purpose of credit assessment on the basis of the following mathematical-statistical methods to
CRIF Bürgel GmbH, Radlkoferstraße 2, 81373 Munich, Germany. We reserve the right, as a result of the credit investigation to refuse payment by invoice or direct debit.

§ 4 Right of retentionretention of title

(1) You may only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) The goods shall remain our property until the purchase price has been paid in full.

(3) If you are an entrepreneur, the following shall also apply

a) We retain title to the goods until all claims arising from the current business relationship have been settled in full. Prior to the transfer of ownership of the reserved goods, the customer is obliged to Pledging or transfer of ownership by way of security not permitted

b) You may resell the goods in the ordinary course of business. In this case, you already now assign all claims in the amount of the invoice amount, which you have received from the resale adult, to us, we accept the assignment. You are further authorized to collect the claim. If you do not properly meet your payment obligations, we reserve the right to but the Commission does intend to collect the debt itself

c) If the reserved goods are combined and mixed, we shall acquire co-ownership of the new object in the ratio of the invoice value of the reserved goods to the other processed objects to the invoice value of the new object Time of processing.

d) We undertake to release the securities to which we are entitled at your request to the extent that the realisable value of our securities exceeds the claim to be secured by more than 10% exceeds. The choice of the securities to be released shall be incumbent upon us.

§ 5 Warranty

(1) The statutory warranty rights exist.

(2) In the case of used goods, warranty claims are excluded if the defect only becomes apparent after one year from delivery of the goods shows. If the defect becomes apparent within one year of delivery of the goods, the defect claims may be asserted within the statutory limitation period of two years from delivery of the goods the above limitation does not apply:

- culpably caused damages attributable to us arising from injury to life, limb or health and in the case of wilful misconduct or gross negligence other damage caused;
- insofar as we have fraudulently concealed the defect or have assumed a guarantee for the quality of the item.

(3)As a consumer you are asked to return the item upon delivery immediately to completeness, to examine obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. If you do not comply with this, this will have no effect on your statutory warranty claims.

(4) If you are an entrepreneur, the foregoing warranty provisions shall not apply:

a) Only our own information and the manufacturer's product description shall be deemed agreed as the quality of the item, but not other advertising, publicity, or advertising The manufacturer's recommendations and statements

b) In the event of defects, we shall, at our discretion, provide warranty by repair or replacement. If the remedy of the defect fails, you may, at your discretion, reduce the purchase price by or withdraw from the contract. After a second unsuccessful attempt, the remedy of the defect shall be deemed to have failed if it is not particularly evident from the nature of the item or defect or from the in any other circumstance. In the event of rectification, we do not have to bear the increased costs resulting from the transportation of the goods to a place other than the place of performance if the shipment does not correspond to the intended use of the goods.

c) The warranty period is one year from delivery of the goods. The time limit reduction shall not apply:

- culpably caused damages attributable to us arising from injury to life, limb or health and in the case of wilful misconduct or gross negligence other damage caused;
- insofar as we have fraudulently concealed the defect or have assumed a guarantee for the quality of the item;
- for objects which have been used for a building in accordance with their usual use and which have caused the defectiveness thereof;
- in the event of statutory rights of recourse which you have against us in connection with warranty rights.

§ 6 Choice of Law, Place of Performance, Place of Jurisdiction

(1) German law shall apply. In the case of consumers, this choice of law shall only apply to the extent that it thereby violates the mandatory provisions of the law of the Federal Republic of Germany State of the consumer's habitual residence (principle of favourability).

(2) The place of performance for all services arising from the business relations existing with us as well as the place of jurisdiction shall be our registered office, unless you have agreed otherwise Consumer, but a merchant, legal entity under public law or special fund under public law. The same shall apply if you do not have a general place of jurisdiction in Germany or the EU, or the place of residence or habitual abode is not known at the time the action is filed. The power to also transfer the court to another statutory Place of jurisdiction remains unaffected by this.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.

II. customer information

1. Identity of the seller

sauter GmbH
Arzbergerstraße 4
82211 Herrsching a.Ammersee
Phone: +49 8143 991290

Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at .

The "OS Platform" may be used for the settlement of disputes arising from contracts concluded online concerning the sale of goods and/or services between Consumers and businesses.

We are affiliated to the following out-of-court alternative consumer arbitration board and take part in dispute resolution proceedings before this consumer arbitration board part:
Directorate-General Justice and Consumer
European Commission

Link to the website of the consumer mediation body:

2. Information on the conclusion of the contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the possibilities for correction shall be carried out in accordance with the provisions of "Conclusion of the contract" Contract" of our General Terms and Conditions (Part I.).

3. Contract language, contract text storage

3.1. contract language is German.

3.2 The complete contract text will not be stored by us. Before sending the order about the online - Shopping cart system the contract data can be printed out or saved electronically using the browser's print function. After receipt of the order we will send you the order data, the legally prescribed information for distance selling contracts and the general terms and conditions again by e-mail.

3.3. in the case of requests for quotations outside the online shopping basket system, you will receive all contract data in the context of a binding quotation in text form, e.g. by e-mail, which you can print out or save electronically.

4. Essential characteristics of the good or service

The essential characteristics of the goods and/or services can be found in the respective offer.

5. Prices and payment methods

5.1 The prices quoted in the respective offers as well as the shipping costs represent total prices. They contain all price components, including all taxes incurred.

5.2. the resulting forwarding expenses are not contained in the purchase price. you are over an accordingly designated button on our Internet operational readiness level or in the respective offer callable, are shown separately in the course of the ordering process and are to be borne by you in addition, unless the delivery free of shipping costs promised is.

5.3. if delivery is made to countries outside the European Union, further costs may be incurred for which we are not responsible, e.g. customs duties, taxes or Money transfer fees (transfer or exchange rate fees of credit institutions) to be borne by you.

5.4.Costs incurred for the transfer of funds(Transfer or Exchange rate charges of credit institutions)are to be borne by you in those cases in which delivery is made to an EU member state, which is Payment was made outside the European Union.

5.5. the methods of payment available to you are marked with an appropriate button on our website Internet presence or in the respective offer.

5.6 Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

6. Terms of delivery

6.1 The terms of delivery, the delivery date and any existing delivery restrictions can be found under a correspondingly designated button on the website of the supplier of our Internet presence or in the respective offer.

6.2 If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold item during the shipment is only transferred to you when the goods are handed over, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently created an Have commissioned a transport company named by the entrepreneur or any other person designated to carry out the shipment.

If you are an entrepreneur, delivery and dispatch are at your risk.

7. Legal liability for defects

Liability for defects shall be governed by the "Warranty" provision in our General Terms and Conditions (Part I).

These general terms and conditions and customer information were prepared by the lawyers of the Dealer Association who specialise in IT law and are permanently checked for legal conformity. The Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. Further information can be found at:

last update: 19.11.2018